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Privacy Policy

Last updated: January 2025

Introduction

QuantumArcade France SARL ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.quantumarcade.com and use our services.

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data and tell you about your privacy rights and how the law protects you.

Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: First name, last name, username or similar identifier
  • Contact Data: Email address, telephone numbers, billing address, delivery address
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, operating system and platform
  • Usage Data: Information about how you use our website, products and services
  • Marketing and Communications Data: Your preferences in receiving marketing from us and third parties and your communication preferences

How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our services
  • To monitor the usage of our services
  • To detect, prevent and address technical issues
  • To fulfill any other purpose for which you provide it

Third-Party Services

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, perform service-related services, or assist us in analyzing how our services are used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We use the following third-party services:

  • Google Analytics: For web analytics and tracking website usage
  • Facebook Pixel: For advertising and marketing purposes
  • Email Service Providers: For sending communications and newsletters

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right to Access: You can request access to your personal data
  • Right to Rectification: You can request that we correct any inaccurate personal data
  • Right to Erasure: You can request that we delete your personal data
  • Right to Restrict Processing: You can request that we restrict the processing of your personal data
  • Right to Data Portability: You can request that we transfer your personal data to another organization
  • Right to Object: You can object to the processing of your personal data
  • Right to Withdraw Consent: You can withdraw your consent at any time

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By phone: +33 1 23 45 67 89
  • By mail: QuantumArcade France SARL, 15 Rue du Jeu, 75001 Paris, France
QuantumArcade France SARL · 15 Rue du Jeu · 75001 Paris · France · VAT FR123456789
[email protected] · +33 1 23 45 67 89
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